Customer Support | Prodiags

Automotive Online Training Shop

Video demonstration use of the Prodiags Training Shop

What are the system requirements?

Display
Any at least a resolution of 1024x768.

Browser
The browser must be HTML5 compliant.
Our product development team tests the latest versions of the following browsers:

I did not get a user ID activation link to my email account?

Check your email SPAM folder.
If you are unable to adjust the SPAM filter yourself, try the "I Forgot my password" function on the Login Page using the SMS option.
Ask for help from the learning environment administrator:

If you are a customer of Training Shop or Admin of Training Environment make a Support Request
If you are a user of an organization-managed learning environment, contact your trainer.

What should I do if my activation link is outdated?

For security reasons, the activation link is valid for a limited time only.
Do not worry, go to the Login Page and generate a new activation link by using the function "I forgot my password".

Instructions for Learning

Structure and Use of the Prodiags Training Module

Account Activation and Password Reset

Personal Data Processing

Instructions for Environment Management

Introduction to the Admin Functions

User Management

User Management Concept

Add New User or Role

Add or Edit Teams

Edit User or Role Data

Report of Missing First Login

Report of Email Addresses

Report of Users

Username and roles

Import New User via CSV

Learning Management

Add or Edit Module Participants

User Study Register

Report of the Module Results

Module Management

Add or Edit Module

Video Study Section

PDF FlipBook Study Section

Google Forms Assessment or Exam

Stock Allocator (Offers and Orders)

Training Environment Management

Learning Environment Settings

Custom Layout

Miscellaneous

Prodiags LTI Gateway for External Systems

Automated System Email Notifications

Others

TeamViewer for Remote Support